Emitted when all of the lines in a return have completed grading and the return has been closed
{
"id": "c67e3019-61f6-43cf-97a0-f1b4cc286e46",
"event_type": "return-complete",
"event_data": {
"captured_rma": null,
"comments": null,
"completed_at": "2024-11-08T15:16:18.055611Z",
"customer": {
"email": "[email protected]",
"first_name": "Demo",
"full_name": "Demo Customer",
"last_name": "Customer",
"tags": null
},
"grading_status": "complete",
"kind": "production",
"line_items": [
{
"id": "70007202-eec9-4d10-accb-9e40e35a5ad7",
"3pl": {
"id": "a3cbee36-2dab-3162-0bd2-221bcad231b",
"name": "Two Boxes Demo 3PL"
},
"barcode": "810047100256",
"captured_lpn": null,
"carrier": null,
"child_reason": "Not correct style",
"comments": null,
"consolidation_code": null,
"consolidation_provider": null,
"disposition": "Dispose",
"expected_quantity": 1,
"expiration_date": null,
"graded_attributes": [
{
"id": "a586c3dd-22f2-4c51-a3c4-80de92b43d41",
"merchant_grading_attribute": {
"id": "ec98b9a1-42c6-4781-a1bb-00f9052725c6",
"grading_attribute": {
"id": "d313cf6c-a233-4ef0-aa5f-c55164076dd0",
"title": "Major stain"
},
"mga_type": "inspection",
"vas_definition": {
"id": "145fb7a6-a4b2-4555-b4ba-d16a58089345",
"instructions": "Replace Bag",
"title": "Replace Bag"
}
},
"vas_successful": true
}
],
"grading_ended_at": null,
"links": {
"actions": null,
"portal": "https://portal.twoboxes.com/3pls/5c949afb-e493-4b67-a7fd-8d5928d23ee7/returns/a8006401-43d7-4365-b642-0b9eff0c6071",
"self": "https://api.twoboxes.io/api/v1/returns/a8006401-43d7-4365-b642-0b9eff0c6071/line-items/0c3259db-2d97-4325-bcf6-f2893148f3cf""
},
"lot_code": null,
"lpn": "TB-00000535",
"merchant": {
"id": "d7f98be6-12a3-4b0f-a2f9-d679f8ecb11e"
},
"parent_reason": "Not as Described",
"product_variant": {
"barcode": "810047100256",
"id": "fb9426bd-6427-44a4-9452-1b4a47b73734",
"name": "Spark Half-Zip - Purple / XL",
"sku": "XL-SHZ-PUR"
},
"put_away_bin": "1-A-01",
"quantity": 1,
"rma_line_item_id": "7daad0e2-e12c-4257-8546-3582ac750848",
"site": {
"id": "f01bee36-b5bb-4464-a03d-157217f33a92",
"name": "Two Boxes Demo"
},
"sku": "XL-SHZ-PUR",
"storefront_line_item_id": "505f74bf-6a92-4472-9e73-7a07c20630e4",
"storefront_order_id": "order265",
"storefront_order_name": "order265",
"storefront_order_number": "order265",
"storefront_product_id": null,
"storefront_variant_id": "9887833924",
"tracking_number": "ups4296100888265",
"transform_sku": "C-XL-SHZ-PUR",
"transform_upc": "C-810047100256",
"upc": null,
"work_capture": false
},
{
"id": "a605020d-f935-45a8-b480-785ca60d3ce8",
"barcode": "810140621320",
"carrier": null,
"child_reason": "Didn't Fit",
"comments": null,
"consolidation_code": null,
"consolidation_provider": null,
"disposition": "Return to Stock",
"expected_quantity": 1,
"expiration_date": null,
"graded_attributes": [
{
"id": "d29ce4ae-8fa1-4f66-95b9-cb2ae7b46950",
"merchant_grading_attribute": {
"id": "defbd999-5f2c-4566-abb3-759d2955a69d",
"grading_attribute": {
"id": "fba99f3a-9508-425f-8652-320047990a25",
"title": "Old Outsole"
},
"mga_type": "inspection",
"vas_definition": null,
},
"vas_successful": false
}
],
"grading_ended_at": null,
"links": {
"actions": null,
"portal": "https://portal.twoboxes.com/3pls/5c949afb-e493-4b67-a7fd-8d5928d23ee7/returns/a8006401-43d7-4365-b642-0b9eff0c6071",
"self": "https://api.twoboxes.io/api/v1/returns/a8006401-43d7-4365-b642-0b9eff0c6071/line-items/0c3259db-2d97-4325-bcf6-f2893148f3cf""
},
"lot_code": null,
"lpn": "TB-00000536",
"merchant": {
"id": "d7f98be6-12a3-4b0f-a2f9-d679f8ecb11e"
},
"parent_reason": "Wrong Item",
"product_variant": {
"barcode": "810140621320",
"id": "e58c2168-7323-4a3f-b800-2f0dd5d4cb85",
"name": "The Original (Coffee) - 13 / Standard",
"sku": "5605225132878"
},
"put_away_bin": "1-A-01",
"quantity": 1,
"rma_line_item_id": "f91a3ad5-f8c1-4851-afc8-a314ad7d3cca",
"site": {
"id": "f01bee36-b5bb-4464-a03d-157217f33a92",
"name": "Two Boxes Demo"
},
"sku": "5605225132878",
"storefront_line_item_id": "848862ea-7e32-4992-ab15-54bb20e651ea",
"storefront_order_id": "order265",
"storefront_order_name": "order265",
"storefront_order_number": "order265",
"storefront_product_id": null,
"storefront_variant_id": "44840201322728",
"tracking_number": "ups4296100888265",
"transform_sku": null,
"transform_upc": null,
"upc": null,
"work_capture": false
},
{
"id": "df6ca411-b9b8-484b-bc2e-c5416e22ec6f",
"barcode": "760537081759",
"carrier": null,
"child_reason": "Wrong Size",
"comments": null,
"consolidation_code": null,
"consolidation_provider": null,
"disposition": "Dispose",
"expected_quantity": 1,
"expiration_date": null,
"graded_attributes": [
{
"id": "c4249d5b-ca44-4f88-a1cd-bdcdda43506a",
"merchant_grading_attribute": {
"id": "76e175ef-fe46-4463-a323-99cd7620182a",
"grading_attribute": {
"id": "c6772f60-18d5-4480-9fc5-1484df912748",
"title": "Smell"
},
"mga_type": "inspection",
"vas_definition": null,
},
"vas_successful": false
}
],
"grading_ended_at": null,
"links": {
"actions": null,
"portal": "https://portal.twoboxes.com/3pls/5c949afb-e493-4b67-a7fd-8d5928d23ee7/returns/a8006401-43d7-4365-b642-0b9eff0c6071",
"self": "https://api.twoboxes.io/api/v1/returns/a8006401-43d7-4365-b642-0b9eff0c6071/line-items/0c3259db-2d97-4325-bcf6-f2893148f3cf""
},
"lot_code": null,
"lpn": "TB-00000537",
"merchant": {
"id": "d7f98be6-12a3-4b0f-a2f9-d679f8ecb11e"
},
"parent_reason": "Unhappy with purchase",
"product_variant": {
"barcode": "760537081759",
"id": "fa1eeedc-c7ce-4788-bcef-a7cfd90ea769",
"name": "Elevation Ball Cap™ - Black",
"sku": "FW17-LH-HU-BLK"
},
"put_away_bin": "1-A-01",
"quantity": 1,
"rma_line_item_id": "1970a352-19c2-426b-b2c5-dac0a6c2a37e",
"site": {
"id": "f01bee36-b5bb-4464-a03d-157217f33a92",
"name": "Two Boxes Demo"
},
"sku": "FW17-LH-HU-BLK",
"storefront_line_item_id": "7a442f5a-dd2f-4379-a3e3-541e2595a4fc",
"storefront_order_id": "order265}",
"storefront_order_name": "order265",
"storefront_order_number": "order265",
"storefront_product_id": null,
"storefront_variant_id": "3447346200589",
"tracking_number": "ups4296100888265",
"transform_sku": "C-FW17-LH-HU-BLK",
"transform_upc": "C-760537081759",
"upc": null,
"work_capture": false
}
],
"linked_line_items": [],
"links": {
"actions": null,
"portal": "https://portal.twoboxes.com/3pls/5c949afb-e493-4b67-a7fd-8d5928d23ee7/returns/a8006401-43d7-4365-b642-0b9eff0c6071",
"self": "https://api.twoboxes.io/api/v1/returns/a8006401-43d7-4365-b642-0b9eff0c6071"
},
// BEING DEPRECATED DEC 30, 2025
"merchant_integration": {
"id": "c1b14fad-b84f-4f08-bb79-322d4a645976",
"merchant": {
"id": "fb31bc87-6397-468c-8e65-4de80f020c02",
"name": "Two Boxes Demo"
},
"name": "Two Boxes Demo",
"site": {
"id": "4f85a652-5cf8-473f-8b12-582249b4c881",
"name": "Demos"
}
},
//
"return_provider": "webhooks",
"return_type": "rma",
"rma": "rma265",
"rma_address": {
"address_1": "",
"address_2": null,
"city": null,
"company": null,
"country_code": null,
"phone_number": null,
"province_code": null,
"zip": ""
},
"rma_return_id": "25efe7bd-0d59-4bc8-9d2d-fdc8299b694b",
"rts": false,
"store_front_provider": "noop",
"undeliverable_shipping_charge": null,
"work_capture": false
}
}